If the cause of an error that occurs while building the environment or during operations is unclear, data must be collected for initial investigation.
This appendix describes how to collect data for initial investigation.
RHEL8 and RHEL9
Use FJQSS (Information Collection Tool) to collect data for initial investigation. However, if you are asked by a Fujitsu technical support representative to collect investigation information, use the pgx_fjqssinf command to collect the information.
SLES 15
Use the pgx_fjqssinf command to collect data for initial investigation.
Linux
RHEL8 and RHEL9
Use FJQSS (Information Collection Tool) to collect data for initial investigation. However, if you are asked by a Fujitsu technical support representative to collect investigation information, use the pgx_fjqssinf command to collect the information.
SLES 15
Use the pgx_fjqssinf command to collect data for initial investigation.
Windows
Use FJQSS (Information Collection Tool) to collect data for initial investigation. However, if you are asked by a Fujitsu technical support representative to collect investigation information, use the pgx_fjqssinf.bat command to collect the information.
See
Linux
Refer to the FJQSS manual for information on how to use FJQSS.
Refer to "pgx_fjqssinf" in the Reference for informations about the pgx_fjqssinf command.
Windows
Refer to the following manual for information on how to use FJQSS.
In the [Apps] menu, select [FJQSS (Information Collection Tool)], and then click [FJQSS User's Guide].
Refer to "pgx_fjqssinf" in the Reference for informations about the pgx_fjqssinf.bat command.
Note
When using FJQSS to collect data for initial investigation, you must set the following environment variables:
Environment variable required for collecting data from the database
Refer to "Collecting Failure Investigation Data" in the Operation Guide.
MCCONTROLDIR
Set the Mirroring Controller management directory.
Refer to "1.2.1 Mirroring Controller Resources" for information on the Mirroring Controller management directory.
When using FJQSS to collect data for initial investigation, you must set the following environment variables:
ARBCONTROLDIR
Set the Mirroring Controller arbitration process management directory.
Refer to "1.2.1 Mirroring Controller Resources" for information on the Mirroring Controller arbitration server management directory.
ARBUSER
Specify the operating system user who started the Mirroring Controller arbitration process.
FSEP_SA_HOME
Set the Server Assistant installation directory.
When using FJQSS to collect data for initial investigation, a window will be displayed for you to set the following environment variables. When using the pgx_fjqssinf.bat command, set the following environment variables in advance:
ARBCONTROLDIR
Set the Mirroring Controller arbitration process management directory.
Refer to "1.2.1 Mirroring Controller Resources" for information on the Mirroring Controller arbitration server management directory.
