If the cause of an error that occurs while building the environment or during operations is unclear, data must be collected for initial investigation.
This subsection describes how to collect information for the initial investigation on the arbitration server for multiplexed database operation.
RHEL8 and RHEL9
Use FJQSS (Information Collection Tool) to collect data for initial investigation. However, if you are asked by a Fujitsu technical support representative to collect investigation information, use the pgx_fjqssinf command to collect the information.
SLES 15
Use the pgx_fjqssinf command to collect data for initial investigation.
See
Refer to the FJQSS manual for information on how to use FJQSS.
Refer to "pgx_fjqssinf" in the Reference for informations about the pgx_fjqssinf command.
For details about how to collect database server information, refer to "Collecting Failure Investigation Data" in the Installation and Setup Guide for Server.
Setting environment variables
When using FJQSS to collect data for initial investigation, you must set the following environment variables:
ARBCONTROLDIR
Set the Mirroring Controller arbitration process management directory.
For details about the Mirroring Controller arbitration server management directory, refer to "Mirroring Controller Resources" in the Cluster Operation Guide (Database Multiplexing).
ARBUSER
Specify the operating system user who started the Mirroring Controller arbitration process.
FSEP_SA_HOME
Set the Server Assistant installation directory.
