If the cause of an error that occurs while building the environment or during operations is unclear, data must be collected for initial investigation.
This subsection describes how to collect information for the initial investigation on the arbitration server for multiplexed database operation.
Linux
Use the pgx_fjqssinf command to collect data for initial investigation.
Windows
Use FJQSS (Information Collection Tool) to collect data for initial investigation. However, if you are asked by a Fujitsu technical support representative to collect investigation information, use the pgx_fjqssinf.bat command to collect the information.
See
Linux
Refer to "pgx_fjqssinf" in the Reference for informations about the pgx_fjqssinf command.
Windows
Refer to the following manual for information on how to use FJQSS.
In the [Apps] menu, select [FJQSS (Information Collection Tool)], and then click [FJQSS User's Guide].
Refer to "pgx_fjqssinf" in the Reference for informations about the pgx_fjqssinf.bat command.
For details about how to collect database server information, refer to "Collecting Failure Investigation Data" in the Installation and Setup Guide for Server.
Setting environment variables
Windows
When using FJQSS to collect data for initial investigation, a window will be displayed for you to set the following environment variables. When using the pgx_fjqssinf.bat command, set the following environment variables in advance:
ARBCONTROLDIR
Set the Mirroring Controller arbitration process management directory.
For details about the Mirroring Controller arbitration server management directory, refer to "Mirroring Controller Resources" in the Cluster Operation Guide (Database Multiplexing).
Deleting the Temporary Folder
After information collection by FJQSS, a temporary folder may remain in the installation directory. In such cases, please manually delete the temporary folder.
Working directory: C:\Program Files\Fujitsu\fsep<x>assistant64\tmp\pgx_fjqssinf_workdir
Note that "<x>" indicates the product version.
