If the cause of an error that occurs while building the environment or during operations is unclear, data must be collected for initial investigation.
This appendix describes how to collect data for initial investigation.
Use FJQSS (Information Collection Tool) to collect data for initial investigation. However, if you are asked by a Fujitsu technical support representative to collect investigation information, use the pgx_fjqssinf.bat command to collect the information.
See
Refer to the following manual for information on how to use FJQSS.
In the [Apps] menu, select [FJQSS (Information Collection Tool)], and then click [FJQSS User's Guide].
Refer to "pgx_fjqssinf" in the Reference for informations about the pgx_fjqssinf.bat command.
Note
When using FJQSS to collect data for initial investigation, a window will be displayed for you to set the following environment variables. When using the pgx_fjqssinf.bat command, set the following environment variables in advance:
PGDATA
Set the data storage destination.
PGDATABASE
Set the database name from which you want to collect data for initial investigation.
PGPORT
Set the instance port number. This does not need to be set if the default port number (27500) has not been changed.
PGUSER
Set the database superuser.
Set the database superuser so that client authentication is possible.
FJQSS establishes a TCP/IP connection with the template1 database and collects data from the database.
Refer to "Collecting Failure Investigation Data" in the Cluster Operation Guide (Database Multiplexing) for information on how to collect failure investigation data when performing database multiplexing.
Information
FJQSS corresponds the required operating system of Fujitsu Enterprise Postgres described below.
"Required Operating System" in the Installation and Setup Guide for Server.
