This section describes points that the user must take into account prior to installation.
The remote desktop service is installed in application server mode, it is necessary to switch to install mode by executing the command shown below before installation. Also, after the installation is completed, execute the command shown below to switch back to execute mode.
Before installation:
CHANGE USER /INSTALL
After installation:
CHANGE USER /EXECUTE
The following window may be displayed when the installation program is executed.
If the above window is displayed, follow the procedure below:
Perform the steps in the installation procedure until the [InstallShield Wizard Complete] window is displayed.
Click [Next] in the [InstallShield Wizard Complete] window.
The following window is displayed. Click [Finish].
Restart the system.
Information
If the [User Account Control] dialog box is displayed when installation or uninstallation starts, click [Yes] to continue the operation.
If [No] is clicked, the [Error] dialog box will be displayed because continuing is not permitted.
Click [Retry] in the displayed [Error] dialog box to proceed with installation or uninstallation. To end operations, click [Cancel].
If installation or uninstallation is suspended or processing terminates abnormally, the [Program Compatibility Assistant] dialog box may be displayed.
If this happens, click [This program installed correctly] or [This program uninstalled correctly] and continue operation.