Appendix G Collecting Failure Investigation Data

If the cause of an error that occurs while building the environment or during operations is unclear, data must be collected for initial investigation.

This appendix describes how to collect data for initial investigation.

Using a database server to collect data

RHEL8 and RHEL9
Use FJQSS (Information Collection Tool) to collect data for initial investigation.
SLES 15
Use the pgx_fjqssinf command to collect data for initial investigation.

Using an arbitration server to collect data

Linux
- RHEL8 and RHEL9
  Use FJQSS (Information Collection Tool) to collect data for initial investigation.
- SLES 15
  Use the pgx_fjqssinf command to collect data for initial investigation.
Windows
Use FJQSS (Information Collection Tool) to collect data for initial investigation.

See

Linux
- Refer to the FJQSS manual for information on how to use FJQSS.
- Refer to the Reference for information on the pgx_fjqssinf command.
Windows
Refer to the following manual for information on how to use FJQSS.
- In the [Apps] menu, select [FJQSS (Information Collection Tool)], and then click [FJQSS User's Guide].

Note

Using a database server to collect data

When using FJQSS to collect data for initial investigation, you must set the following environment variables:
- Environment variable required for collecting data from the database
  Refer to "Collecting Failure Investigation Data" in the Operation Guide.
- MCCONTROLDIR
- Set the Mirroring Controller management directory.
  Refer to "1.2.1 Mirroring Controller Resources" for information on the Mirroring Controller management directory.

Using an arbitration server to collect data

Linux

When using FJQSS to collect data for initial investigation, you must set the following environment variables:
- ARBCONTROLDIR
  Set the Mirroring Controller arbitration process management directory.
  Refer to "1.2.1 Mirroring Controller Resources" for information on the Mirroring Controller arbitration server management directory.
- ARBUSER
  Specify the operating system user who started the Mirroring Controller arbitration process.
- FSEP_SA_HOME
  Set the Server Assistant installation directory.

Windows

When using FJQSS to collect data for initial investigation, a window will be displayed for you to set the following environment variables:
- ARBCONTROLDIR
  Set the Mirroring Controller arbitration process management directory.
  Refer to "1.2.1 Mirroring Controller Resources" for information on the Mirroring Controller arbitration server management directory.