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Enterprise Postgres 16 Cluster Operation Guide(Database Multiplexing)

3.6 Action Required when a Heartbeat Abnormality is Detected

The message below is output when a heartbeat abnormality is detected during heartbeat monitoring of operating systems or servers:

detected an error on the monitored object "server(server identifier name)": no response:ping timeout (MCA00019)

If the heartbeat_error_action parameter in serverIdentifier.conf is set to "message", even if automatic switch/disconnection is enabled and Mirroring Controller is started, automatic switch/disconnection is not performed when a heartbeat abnormality is detected. Therefore, user action will be necessary.

This section explains the action required when the heartbeat_error_action parameter is set to "message" and a heartbeat abnormality is detected.

  1. Identify the cause of the heartbeat abnormality. The possible causes are below:

    • The remote operating system or server crashed or is unresponsive

    • An admin network issue occurred

  2. Address the cause identified in step 1.